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Without a doubt, these tools are incredible, Slack even offers a free version if you are not that bothered about your chat history or admin control, WhatsApp is essentially free (although Facebook is looking at ways to plunder advertising spoils). With the new player Ryver now in the game, kanban task management boards are available, merging project management within your communication solution. These IM apps allow you to talk to everyone on a channel, or just those people active in the moment you need a response. Giving members control over when they will receive notifications and status setting. Slack even provides tools to protect the deep work need and the work-life balance. Most IM tools allow you to invite contractors and external teams into a channel, instantly connecting all the stakeholders involved in a project. These incredible tools are not limited to internal communications. Messaging extends to sharing of files, links and – depending on your App package, video conferencing. These apps allow you to address team members privately or publically. Communications need not be instantaneous and time-set but allowed to evolve as stakeholders make contributions and comments. Even the “instant” part of the messaging becomes a much looser concept, allowing cross-time zone interaction. By holding meetings through IM you just got your minutes and absentees can simply and quickly catch up. The history of a decision tree is instantly available, what a boon compared to the inaccessible email chain. Project management is so much easier with decent search functions. Teams are able to instantly deal with issues and view the history of conversations.
Communication is so much cleaner when conversations are channeled to deal with specific topics, projects, or even with specific outcomes for a single project. Instant messaging (IM) tools such as Slack, HipChat, Ryver, and WhatsApp have impacted on collaboration in the most incredible way.